Restaurant Review Websites

Restaurant Review Websites

Restaurant Review Websites

Restaurant Review Websites – To protect your brand’s reputation and stay competitive, your company needs to be able to track what guests say about your restaurants’ locations, as well as interact with customers who share their experiences online.

Moreover, as the restaurant and hospitality industry prepares for a post-pandemic economic recovery road, restaurants’ participation in digital platforms is more essential than ever. This highlights the important role that restaurant review sites play in shaping the customer journey.

Restaurant Review Websites

Restaurant Review Websites

Like it or not, you need to learn about the impact of online reviews on your business and take an active role in managing those reviews.

Restaurant Website & Marketing Platform

Here are some online review stats to show how business review sites like Google, Facebook, Yelp, and Tripadvisor are shaping the restaurant industry.

As you submit your menu on restaurant review sites that matter to your business, be sure to follow these simple tips and tricks to protect your brand reputation and provide a better customer experience.

Local listing management is the process of updating and correcting your company’s location information across multiple directories, social media and business review sites, and other customer-facing platforms.

When publishing your listings, be sure to add as much information as possible, including the name of your business location, category, phone number, address, type of kitchen, opening hours, etc.

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It is extremely important that your card contains complete, accurate and current information. Each page will have options to edit your listing if you make operational changes or move to a new title.

This process may take some time when you do it manually. If you’re running a multi-location restaurant brand or franchise, investing in a local menu management solution can automate the process for you.

Once your menus are updated, you must monitor and manage all the restaurant reviews posted by your guests.

Restaurant Review Websites

By having an effective online review management strategy, as well as customer experience analysis technology, you can easily find out what guests like about your business and what they think you can do to improve the experience.

Best Restaurant Review Sites For Owners To Monitor

Your company should also learn how to respond to negative comments professionally, quickly, and politely. (Resist the urge to wage war on the highly critical Yelpers.)

According to a customer feedback survey conducted by restaurant software company Toast, the biggest challenge for 33% of restaurants is how to attract and retain customers.

But there is a gap between customer expectations and reality: Only 23% of restaurants reach for references when dealing with personal comments or negative reviews.

Taking the time to respond shows that your company takes unsolicited feedback seriously and that your organization cares about what customers say.

Restaurant Review Website

If you’re just starting to get a feel for your restaurant’s online reputation, let us help you. We’ve put together a list of restaurant review sites you should know, along with information on how to claim your business profile or be listed on each site.

Managing multiple job sites? The local listing management solution ensures consistent listings for your brand and provides the ability to create reviews across all directories and review important sites. 1. Scream

Founded in October 2004 in San Francisco, California, Yelp is a place for visitors to discover great places to eat.

Restaurant Review Websites

The site has a wide range of business categories, but food, restaurants, nightlife, and bars are the sectors in which Yelp has made a name for itself.

Good Restaurant Review Satisfied Happy Customer Reviewer Rated Four Out Stock Photo By ©terovesalainen 208083086

A well managed Yelp business listing also brings in more revenue. According to Yelp, companies with new listings generate an average of $8,000 in annual revenue from their Yelp page alone.

To claim your Yelp for Business page, visit For more information, visit our Yelp Business Listing Guide.

But it’s not just about hungry guests who want to reserve a table. It is also intended for those who have not yet decided where to eat, so they turn to restaurant reviews to guide their decision.

Each month, 21 million visitors to OpenTable write more than 850,000 reviews, and its network connects visitors to more than 40,000 restaurants around the world.

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You can join OpenTable by visiting If your restaurant sites are already on the OpenTable Network, you can manage customer feedback directly using technology. (Read our blog post about the OpenTable Partnership.)

Google is the largest search engine in the world. It’s also one of the most popular restaurant review sites, thanks to the rapid growth of online reviews posted on its platform. According to online review statistics, 63% of consumers will check Google for reviews before visiting a business.

Through services like Google Maps, Google Search, and Google My Business, Google connects millions of hungry diners to local restaurants and businesses every month. It also publishes Google reviews and restaurant ratings on its platform.

Restaurant Review Websites

To create or edit your restaurant menu on Google, simply visit your Google My Business page at You can also read this helpful Google My Business guide to learn how to manage your restaurant branding on Google.

Good Restaurant Review. Satisfied And Happy Customer Stock Image

The world’s leading social network is also home to hundreds of thousands of restaurant reviews. Over the past few years, Facebook has revised and improved its review features, making it easier for users to rate their favorite restaurants or find new ones to visit.

Restaurant social media stats show that Facebook is also popular with customers when it comes to choosing where to eat, with 72% of them using the platform to make restaurant decisions.

See our Facebook Reviews guide for information on how to manage customer feedback on your Facebook Page or learn how to add a listing to your Facebook Page. You can also read our most comprehensive guide to using Facebook Business Manager.

Tripadvisor, the world’s largest travel site, has left an indelible mark on the hotel and hospitality industry. But it also affects restaurants.

Most Important Restaurant Review Sites

About 490 million unique monthly visitors visit Tripadvisor every month. The site has 730 million user reviews and recommendations for places around the world. Tripadvisor also offers restaurant ratings in multiple categories, as well as an online booking platform.

To start claiming your restaurant menu on Tripadvisor, go to You can also check out this guide on using Tripadvisor for business.

Chicago-based Grubhub is an online food ordering and delivery marketplace that connects restaurants with local fast food restaurants. Eat24, formerly owned by Yelp, is a leading food service and delivery company with a network of more than 30,000 restaurants in more than 1,500 cities.

Restaurant Review Websites

A few years ago, Grubhub acquired Eat24 from Yelp. Most of the menus that were part of Eat24, along with restaurant reviews and ratings for those menus, are now on Grubhub.

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Seamless is an online food ordering service that allows users to order food for delivery and takeout from restaurants through its own website or a suite of mobile apps. The company also owns Grubhub, which has more than 115,000 companies in 2,200 cities in the United States and London.

If smooth users have an opinion about any restaurant listed on the site, they can leave reviews and ratings for the restaurant. The selected reviews will be published on the site.

New Delhi-based restaurant portal Zomato, which has been acquired by Urbanspoon, provides online restaurant reviews from professional food critics, bloggers and visitors. The site is said to have over a million restaurants in 24 countries.

Zomato also offers the ability to filter searches by neighborhood, type of cuisine, special features (BYOB, gluten-free menu, etc.), price, and nearby locations.

Example Of Study 2 Review Page [colour Figure Can Be Viewed At…

If you do not have a business listing on Zomato yet, please visit If you already have a listing and want to claim it as your own, visit: You can learn more about optimizing your menu by reading our Zomato Restaurant Registration Guide.

Zagat – founded in 1979 – is one of the first to collect restaurant reviews and ratings, and is among the best restaurant rating sites today.

The site features the best restaurants and nightlife in 18 major cities around the world. It was acquired by Google in September 2011, after which Zagat’s data became tightly integrated into the services of the search giant.

Restaurant Review Websites

The site is famous for its 30-point scale. This scale covers different aspects of the dining experience, including food, decor, service, and price.

Pdf) An Analysis Of Factors That Influence Diners To Use Restaurant Review Websites

Zagat also has a dedicated mobile app (for Apple iOS and Android) that is integrated with Google services like Google Maps and Google Street View.

To control your restaurant on Zagat and manage your ratings and reviews, you must request your listing through Google My Business.

AllergyEats is the leading directory of allergy-friendly restaurants in the United States. The site features user-submitted reviews to help visitors identify restaurants that accommodate their sensitivities (as well as restaurants that don’t suit them).

After placing your order, the AllergyEats team will contact you once the restaurant is ready for evaluation.

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TheFork, owned by Tripadvisor, is a restaurant discovery and reservation platform popular in Australia and Europe. The site lists more than 30,000 restaurants, with over 5 million online reviews in its database.

The internet is the number one source for diners looking for restaurant information. By being listed on the above restaurant review sites, you can expand the digital footprint of your business

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